Shipping and Returns

SHIPPING INFORMATION
• Shipping Time: Your orders will be shipped within 1-3 business days after payment confirmation.
• Shipping Company: We work with [name of your shipping company]. When your order is shipped, you will be notified with a tracking number via SMS or email.
• Shipping Fee: Shipping is free for orders over a certain amount (e.g., 500 TL and above). A flat shipping fee applies to orders below that amount.
• Delivery Time: While this varies depending on the shipping company and your city, deliveries generally occur within 1-5 business days.
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RETURN AND EXCHANGE POLICY
Customer satisfaction is our top priority. If you are not satisfied with your purchase, you can return or exchange it under the following conditions.
Return Policy:
• You can request a return within 14 days of receiving the product.
• The product to be returned must be unused, unwashed, in its original packaging, with all tags intact, and in resalable condition. • Returns are not accepted for personalized products (e.g., embroidered names, custom sizes).
• After your return request is approved, a refund will be made within 5 business days of the product's receipt by our company.
• For credit card returns, it may take 3-7 business days for the refund to be reflected in your account, depending on your bank's processing time.
Exchange Terms:
• For size changes or color changes, you can contact us within 7 days of product delivery.
• For exchanges, the product must be unused and undamaged.
• Exchange shipping costs are generally the buyer's responsibility. However, in the event of a faulty or defective product, all shipping costs will be covered by our company.
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RETURN/EXCHANGE ADDRESS
[SÜNGÜ TACTİCAL]
[YENİ MAH. BELEDİYE BOULEVARD. NADİR BAYAR APT. 11/C NO:0 MERKEZ ŞIRNAK]
[CENTRAL ŞIRNAK
– Postal Code]
📞[05336858826]
📧 [faikgok66@gmail.com]
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Important Notes:
• If the outer packaging of the product is damaged when receiving it from the cargo company, please file a report and receive it.
• Products sent without an invoice cannot be returned/exchanged.
• It is recommended that you contact us for support and approval before returning/exchanging.
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Take care of your order, and we will take care of the rest.
We are here to provide you with seamless shopping and reliable service!